Shipping policy
Shipping Policy
Thank you for shopping with Selah Sacred™. We are honored to prepare your order with care, intention, and attention to detail. Please review our shipping policy below.
Order Processing Time
All orders are processed within 10-14 business days, excluding weekends and holidays, unless otherwise noted.
Many Selah Sacred™ products are handcrafted in small batches, which means additional processing time may be required during high-volume seasons, pre-orders, or special launches.
If your order includes a pre-order or made-to-order item, processing times will be clearly stated on the product page.
Shipping Rates
Shipping rates are calculated at checkout based on:
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Order size and weight
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Shipping destination
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Selected shipping method
Rates may vary for larger or bundled orders due to packaging requirements.
Shipping Methods & Carriers
We ship primarily via USPS and UPS. Carrier selection is based on order size, destination, and efficiency.
Once your order ships, you will receive a shipping confirmation email with tracking information.
Estimated Delivery Times
Delivery times are estimates provided by the carrier and are not guaranteed. Selah Sacred™ is not responsible for delays caused by:
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Weather conditions
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Carrier disruptions
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Incorrect or incomplete addresses
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Peak shipping seasons
Address Accuracy
Please ensure your shipping address is correct at checkout. Selah Sacred™ is not responsible for packages delayed, returned, or lost due to incorrect address information.
If a package is returned to us due to address issues, additional shipping fees may apply to resend the order.
Lost or Delayed Packages
Once a package is marked as delivered by the carrier, Selah Sacred™ is not responsible for loss or theft.
If your tracking shows delivery but you have not received your package, we recommend:
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Checking with household members or neighbors
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Contacting the carrier directly
We are happy to assist where possible, but replacement is not guaranteed.
Local Pickup / Local Delivery (If Applicable)
If your order is marked for local pickup or local delivery, you will receive follow-up communication with instructions and scheduling details.
International Shipping
At this time, Selah Sacred™ ships within the United States only, unless otherwise stated.
Questions or Concerns
If you have questions regarding shipping, please contact us at:
ceo@donnisecadwest.com
With gratitude,
Selah Sacred™
A holy pause. A sacred moment.